Posted on 07/03/23 11:40 am
We are excited to announce that we are in the process of merging smspinverify and smspinverify into one site. This consolidation will provide you with a more streamlined and improved experience. However, during this transition period, you will experience temporary redirects between the two sites.
This first phase of the merge consists of combining two key components: account information/access and the support ticket system.
Account information/access refers to pages related to logging in and managing your user account, such as changing passwords and setting up two-factor authentication (2FA). During the transition period, all logins will be redirected and completed on the smspinverify website. To access smspinverify after you log in, you can simply go to https://www.smspinverify.com/. Management of your account will also be done on smspinverify – once you’ve finished reviewing/updating your settings and wish to go back to smspinverify , you can click on the “smspinverify” button in the top right.
The support ticket system is the platform that allows you to submit and track requests for technical assistance or customer support. During the transition period, all creation and tracking of tickets will be done on the smspinverify website – when creating a ticket, please make sure to select from the dropdown if you are contacting us about your smspinverify or smspinverify account so we can better assist you.
All other areas such as credit/balances, orders, line information/history, API endpoints, and features still remain separate and will be merged at a later date.
Please be assured that your account and all data are preserved and secured and will be available to you throughout the merging process. We apologize for any inconvenience this may cause and appreciate your patience as we work to enhance your online experience.
If you have any questions or concerns, our customer support team is available to assist you. We are committed to making this transition as smooth as possible.
Thank you for your understanding and continued support.